Currently, Microsoft CRM Integration for Great Plains 1.2 detects and works with Microsoft CRM 1.2 and Microsoft Business Solutions–Great Plains 7.0 and Great Plains 7.5 only. This update enables integration between Microsoft CRM 1.2 and Great Plains 8.0 to function, whether you are an existing user of Microsoft CRM Integration for Great Plains 1.2 or a new integration user. You must have Microsoft CRM 1.2 and Great Plains 8.0 installed to run the Microsoft CRM 1.2 Integration for Great Plains 8.0 Setup. Note Microsoft CRM 1.2 and Great Plains 8.0 are not all the components required for the integration to run. Important Do not run Setup until you have installed or upgraded to Great Plains 8.0. The download package is available from the Microsoft Download Center:įor additional information about how to download Microsoft Support files, click the following article number to view the article in the Microsoft Knowledge Base:ġ19591 How to Obtain Microsoft Support Files from Online Services After you install Great Plains 8.0, you can run the Setup program again.Ĭonfiguring Microsoft CRM Integration for Great Plains 1.2 to work with Great Plains 8.0 requires a series of steps and downloading, extracting, and running the setup program. Microsoft has scanned these files for viruses. Microsoft used the most current virus detection software that was available on the date that these files were posted. These files are stored on secure servers that prevent any unauthorized changes to these files. Installation information is specified in the procedures later in this article. You need to install this update on every Microsoft CRM integration server. After you install this update, you must restart the SQLAgent$MSCRMINTEGRATION service in the Services window. When you restart the service, you temporarily interrupt the Microsoft CRM activities. Therefore, install this update after regular business hours, or schedule five minutes for all Microsoft CRM users to be logged out of Microsoft CRM while you install this integration update. Users must also be logged out of Great Plains during the update installation. Otherwise the Great Plains clients will not function correctly. You must restart your computer after you install this update. The English version of this update has the file attributes that are listed in the following table. The date and time for this file are listed in coordinated universal time (UTC). When you view the file information, it is converted to local time. To download the setup package, specify a folder on your hard disk to hold the update files and finish the download.Perform the following procedure if you have not installed Microsoft CRM Integration for Great Plains 1.2 on your computer: Insert the Microsoft CRM Integration for Great Plains 1.2 CD into your disk drive.Note If you do not have the Microsoft CRM Integration for Great Plains 1.2 CD, browse to the location on the network where the setup files for Microsoft CRM Integration for Great Plains 1.2 are stored, and go directly to step 4. When the Welcome screen opens, click Cancel.Browse to the folder you specified in step 1 and locate the setup file. To start the installation wizard, double-click setup.exe.The Welcome to the Microsoft CRM Integration for Great Plains Setup page is displayed.On the License Agreement page, click I accept the terms of the agreement, and then click I Accept.On the Select Great Plains Server page, select the server that hosts the Great Plains database.
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